1. What information do we collect and what do we do with it?
When you enroll as a student or subscriber (“learner”) on our website or related course websites, as part of the enrollment process, we collect the personal information you give us, such as your name and email address.
When you sign up for information about an event on our website, we collect the personal information you give us, including your name and email address.
When you submit a quiz on our website, we collect the quiz responses and personal information you give us, including your name and email address.
We may send you emails about registration, course content, your course progress, event updates or other updates. We may also use your email to inform you about changes to the course or event, or survey you about your usage or collect your opinion.
You may receive emails from/through Thinkific, our course platform.
2. How do you get my consent?
When you provide us with personal information to become a learner or to receive updates about an event on our website, make a purchase, participate in a course or receive more information (for example, about a course or event), you imply that you consent to our collecting it and using it for that specific reason only. This enables us to effectively administer the course and the event updates to you.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to decline.
How do I withdraw my consent?
If after you opt in, you change your mind, you may withdraw your consent for any secondary use of your information by contacting us at email@example.com.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our course and website are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to sell our services and products to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
If you make a purchase on our website, we use a third-party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our website, related courses and service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here (https://www.thinkific.com/resources/terms-of-service/) or Privacy Statement here (https://www.thinkific.com/resources/privacy-policy/).
5. Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our course website, they may direct you away from our site. We are not responsible for the privacy practices of other websites and so we encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Our course platform collects cookies or similar tracking technologies. This is information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Web Analysis Tools
We may use web analysis tools that are built into the Gain Grace course website to measure and collect anonymous session information.
7. Age of Consent
By using this website, you represent that you are at least the age of majority in your state or province of residence.
If our website or course is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to serve you and sell products to you.
Questions and Contact Information